We offer delivery on Thursdays and Fridays. Orders close midnight Tuesdays each week. If you happen to have a cake emergency, please get in touch with us and we will try to help!
We're not in the business of making money from deliveries, that's why we charge a $7.50 flat rate on all deliveries. We offer pick up during Covid Alert Levels 2 and under.
Yes! The health and safety of our customers and team members are very important to us. We have strict safety procedures in place at every stage of production, and this includes contactless delivery under government guidelines.
All orders are final and non-refundable. Raw Kind will not accept returns if you simply change your mind. Returns will only be accepted if the product is faulty or does not meet the description on our website. All returns must be made within 5 days of receiving your order and proof of purchase must be provided. If these requirements are not met, Raw Kind reserves the right to not offer an exchange.
Keep slices and cups frozen until Use By date and thaw as needed. thawed, refrigerate and consume within 3 days.
Cakes are delivered frozen. Please allow enough time to thaw. Cakes will keep frozen until the Use By date. To enjoy, thaw overnight in the fridge. Once thawed, refrigerate and consume within 3 days.
We don't use any dairy products in our recipes, however nuts and seeds are processed on equipment that also processes milk products, so small traces may be present. If you have any concerns please contact us prior to ordering.
We only use non gluten ingredients. However there is a possibility that small traces of gluten may be present, due to the manufacturing process our ingredients go through before they reach our kitchen. If you have any concerns please contact us prior to ordering.
We believe in producing a pure and natural product, therefore we don’t use any refined or artificial sweeteners. We use only dry and fresh fruit, hand squeezed fruit juice, and a hint of coconut nectar to give our baking just the right amount of sweetness!
No! We love to let our whole-food ingredients shine! All the flavour and colour you can taste and see comes from real ingredients such as fruit (like berries, lemons and oranges ) and spices and superfoods like turmeric and super-green powders.
Yes! All our orders are securely processed with Stripe. Stripe is a PCI Service Provider Level 1 which is the highest grade of payment processing security. You can rest assured that your payment is 100% safe and secure.